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Quality & Patient Safety Officer

  • Department: Quality and Patient Safety
  • Reporting to: General Manager – Operations & Sustainability
  • Full Time
  • Raipur, Chhattisgarh

The Quality & Patient Safety Officer is a customer-facing role reporting to the General Manager – Operations & Sustainability on a day-to-day basis, requiring a high level of communication skills for coordinating change management at Healthcare Organizations, and mandatory visits to client locations are a requirement for this role.

Key responsibilities are listed below:

  1. Conducting a thorough assessment of the current healthcare facility’s processes.
  2. Identifying gaps between existing practices and NABH standards.
  3. Understanding the customer requirements and work culture in structured manner
  4. Developing policies, SOPs (Standard Operating Procedures), and manuals in compliance with NABH guidelines.
  5. Assisting in record-keeping and documentation processes essential for accreditation.
  6. Organizing training programs for hospital staff including doctors, nurses, paramedics, and administrative personnel.
  7. Conducting workshops and seminars to educate staff on quality standards, patient safety, and best practices.
  8. Conducting internal audits to ensure readiness for accreditation.
  9. Performing mock NABH assessments to prepare the facility for the final accreditation process.
  10. Helping organizations with application submission and coordination with NABH authorities.
  11. Guiding healthcare facilities through the entire accreditation process, including stage-wise compliance checks.
  12. Implementing risk management strategies to enhance patient safety and operational efficiency.
  13. Establishing quality indicators and continuous monitoring mechanisms.
  14. Assisting hospitals in maintaining NABH accreditation by ensuring ongoing compliance.



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Lab Technology Intern

  • Department: Quality and Patient Safety
  • Reporting to: General Manager – Operations & Sustainability
  • 6 months
  • Raipur, Chhattisgarh

We are seeking a diligent and enthusiastic Pharmacy Intern to support our pharmacy operations. The internship provides hands-on experience in dispensing, inventory management, and patient interaction under the supervision of licensed pharmacists in a clinical or hospital setting.

Key responsibilities:

  1. Assist in the preparation, labeling and dispensing of medications
  2. Support the pharmacists in reviewing prescriptions for accuracy and legality
  3. Maintain records of medications and stock movement
  4. Help in managing inventory and storage conditions of drugs
  5. Assist in checking expiry dates and removing expired or damaged stock
  6. Provide basic medication information to patients under supervision
  7. Maintain cleanliness and hygiene of the pharmacy premises
  8. Participate in documentation and billing activities
  9. Learn and adhere to hospital policies and drug handling regulations
  10. Support any other tasks as assigned by the pharmacy team

Skills & Qualifications:

  1. Pursuing D. Pharm / B. Pharm / M. Pharm from a recognized institution
  2. Basic knowledge of pharmacology and drug dispensing
  3. Familiarity with pharmaceutical terminology and drug names
  4. Good communication and interpersonal skills
  5. Strong attention to detail and accuracy
  6. Willingness to learn in a fast-paced environment
  7. Basic computer skills for inventory and billing software

Learning Outcomes:

  • Hands-on experience in hospital pharmacy operations
  • Understanding of drug dispensing, stock handling, and record-keeping
  • Knowledge of drug safety practices and compliance protocols
  • Exposure to patient counseling and pharmaceutical care concepts



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Accounting Intern

  • Department: Finance & Accounts
  • Reporting to: General Manager – Operations & Sustainability
  • 6 months
  • Raipur, Chhattisgarh

We are seeking a diligent and enthusiastic Pharmacy Intern to support our pharmacy operations. The internship provides hands-on experience in dispensing, inventory management, and patient interaction under the supervision of licensed pharmacists in a clinical or hospital setting.

Key responsibilities:

  1. Assist in preparing financial statements and reports
  2. Support day-to-day accounting operations such as data entry, invoicing, and billing
  3. Maintain financial records and ensure they are accurate and up to date
  4. Help in reconciling bank statements and ledger entries
  5. Assist in inventory control and fixed asset tracking
  6. Prepare vouchers and verify supporting documents
  7. Participate in audits and other compliance activities
  8. Support month-end and year-end close processes
  9. Perform other administrative tasks and duties as assigned by the finance team

Skills & Qualifications:

  1. Pursuing a Bachelor’s degree in Commerce / Accounting / Finance or related field
  2. Basic knowledge of accounting principles and standards
  3. Proficiency in MS Excel and accounting software (e.g., Tally, QuickBooks is a plus)
  4. Strong attention to detail and numerical accuracy
  5. Ability to work independently and as part of a team
  6. Good communication and time management skills

Learning Outcomes:

  • Understanding of financial documentation and compliance
  • Experience in handling real-time accounting transactions
  • Familiarity with financial analysis and reporting techniques
  • Insight into the operations of a healthcare/hospital/organization finance department



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Information Technology Intern

  • Department: Quality and Patient Safety
  • Reporting to: General Manager – Operations & Sustainability
  • 6 months
  • Raipur, Chhattisgarh

To provide hands-on experience to the intern in the field of Information Technology by assisting the IT
team in daily operations, system maintenance, user support, and ongoing digital initiatives.

Key responsibilities:

  1. Assist in troubleshooting hardware, software and network issues.
  2. Support the installation, configuration and updating of operating systems and application
    software.
  3. Monitor and maintain computer systems, servers, and IT infrastructure.
  4. Help in managing user accounts, passwords, and access control as per IT policies.
  5. Assist in maintaining IT asset inventory records.
  6. Support basic data backup and restore operations.
  7. Participate in IT support for hospital management system (HMS), email, and internet-related
    issues.
  8. Assist in the documentation of technical procedures and system manuals.
  9. Help in ensuring cybersecurity practices such as antivirus updates, patch management, etc.
  10. Provide first-level support to staff for IT-related queries.
  11. Work with the IT team on ongoing projects such as automation, software implementation, or
    website management.

Skills and Competencies:

  • Basic knowledge of computer hardware, networking, and operating systems.
  • Familiarity with Windows, Linux, and Microsoft Office tools.
  • Good problem-solving and analytical skills.
  • Strong verbal and written communication.
  • Ability to work independently and as part of a team.

Educational Qualification:

  • Currently pursuing or recently completed a Diploma / Bachelor’s degree in Computer Science,
    Information Technology, Electronics, or related field.

Learning Outcomes:

  • Practical exposure to IT infrastructure in a hospital/healthcare/organizational setting.
  • Improved troubleshooting and problem-solving abilities.
  • Hands-on experience with system management and user support.
  • Understanding of cybersecurity basics and IT compliance in the healthcare sector.



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Dietician Intern

  • Department: Quality & Patient Safety
  • Reporting to: General Manager – Operations & Sustainability
  • 6 months
  • Raipur, Chhattisgarh

To provide hands-on experience in clinical nutrition and diet planning under the supervision of a
qualified dietician, enabling the intern to understand the practical aspects of nutritional assessment, diet
modification, and patient counselling in a healthcare setting.

Key responsibilities:

  1. Assist in nutritional assessment of patients (inpatients and outpatients) using standard tools and
    protocols.
  2. Support in planning individualized diet charts based on medical conditions, nutritional needs,
    and physician’s recommendations.
  3. Observe and participate in patient counselling sessions on dietary habits, nutrition education,
    and therapeutic diets.
  4. Help monitor patient progress related to dietary plans and record findings under supervision.
  5. Maintain proper documentation of patient dietary records and reports.
  6. Assist in food service audits, kitchen hygiene inspections, and meal quality assessment.
  7. Collaborate with kitchen staff to ensure the implementation of recommended diets.
  8. Stay updated with recent developments in clinical nutrition and dietary management of various
    diseases.
  9. Participate in nutrition awareness camps or events organized by the department.

Eligibility Criteria:

  • Pursuing or recently completed Bachelor’s or Master’s degree in Nutrition, Dietetics, Food
    Science, or related field.
  • Basic knowledge of nutritional requirements and therapeutic diets.
  • Good communication and interpersonal skills.
  • Willingness to learn and adapt in a clinical environment.
  • Familiarity with MS Office and basic documentation tools.

Learning Outcomes:

  • Exposure to real-life dietary case handling and patient interaction.
  • Understanding of medical nutrition therapy and diet modification techniques.
  • Experience in interdisciplinary coordination with medical and nursing teams.
  • Skill development in dietary counselling and nutrition documentation.



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Pharmacy Intern

  • Department: Quality and Patient Safety
  • Reporting to: General Manager – Operations & Sustainability
  • 6 months
  • Raipur, Chhattisgarh

We are seeking a diligent and enthusiastic Pharmacy Intern to support our pharmacy operations. The
internship provides hands-on experience in dispensing, inventory management, and patient interaction
under the supervision of licensed pharmacists in a clinical or hospital setting.

Key responsibilities:

  1. Assist in the preparation, labeling and dispensing of medications
  2. Support the pharmacists in reviewing prescriptions for accuracy and legality
  3. Maintain records of medications and stock movement
  4. Help in managing inventory and storage conditions of drugs
  5. Assist in checking expiry dates and removing expired or damaged stock
  6. Provide basic medication information to patients under supervision
  7. Maintain cleanliness and hygiene of the pharmacy premises
  8. Participate in documentation and billing activities
  9. Learn and adhere to hospital policies and drug handling regulations
  10. Support any other tasks as assigned by the pharmacy team

Skills & Qualifications:

  • Pursuing D. Pharm / B. Pharm / M. Pharm from a recognized institution
  • Basic knowledge of pharmacology and drug dispensing
  • Familiarity with pharmaceutical terminology and drug names
  • Good communication and interpersonal skills
  • Strong attention to detail and accuracy
  • Willingness to learn in a fast-paced environment
  • Basic computer skills for inventory and billing software

Learning Outcomes:

  • Hands-on experience in hospital pharmacy operations
  • Understanding of drug dispensing, stock handling, and record-keeping
  • Knowledge of drug safety practices and compliance protocols
  • Exposure to patient counseling and pharmaceutical care concepts



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X- Ray Technology Intern

  • Department: Radiology / Imaging
  • Reporting to: Radiologist / Head of Radiology Department
  • 6 months
  • Raipur, Chhattisgarh

We are seeking a skilled and detail-oriented X-Ray Technologist to ensure high-quality imaging services for our clients. The role involves imparting training to the client location and conducting assessment to ensure the compliance with NABH Standards.

Key responsibilities:

  1. Perform general and specialized radiographic imaging procedures as prescribed
  2. Ensure correct patient positioning, image clarity, and proper exposure techniques
  3. Prepare and maintain X-ray equipment, ensuring it operates safely and effectively
  4. Apply radiation safety measures for patient, staff and self during imaging procedures
  5. Assist radiologists in interpreting and correlating clinical history with imaging studies
  6. Maintain patient records, radiographic images, and procedure logs accurately
  7. Ensure infection control and cleanliness in imaging rooms and workstations
  8. Monitor inventory of radiographic supplies and report needs to department head
  9. Coordinate with other departments for smooth workflow and patient movement
  10. Participate in regular quality assurance, training, and equipment calibration activities

Skills & Qualifications:

  • Diploma or Degree in Radiologic Technology / Medical Imaging Technology
  • Valid certification from a recognized radiology board (if applicable)
  • Proven experience in operating digital and conventional X-ray machines
  • Knowledge of radiographic anatomy and image evaluation criteria
  • Strong understanding of radiation protection guidelines and safety standards
  • Proficiency in using PACS/RIS systems
  • Good communication and patient-handling skills
  • Attention to detail, accuracy, and critical thinking

Additional Requirements (Preferred):

  • Experience in a hospital or diagnostic imaging center
  • Knowledge of other imaging modalities (CT, MRI) is an added advantage
  • Willingness to travel at client’s location



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Physiotherapy Intern

  • Department: Quality and Patient Safety
  • Reporting to: General Manager – Operations & Sustainability
  • 6 months
  • Raipur, Chhattisgarh

To provide clinical exposure and hands-on learning opportunities for physiotherapy students or fresh graduates and helping interns gain experience in Quality and Patient Safety.

Key responsibilities:

  1. Assist in the assessment of patients’ physical conditions and mobility issues under supervision.
  2. Support in the implementation of physiotherapy treatment plans for patients in both OPD and IPD settings.
  3. Observe and learn techniques such as electrotherapy, exercise therapy, manual therapy and rehabilitation modalities.
  4. Help in guiding patients through prescribed exercises and monitor progress.
  5. Maintain and update patient records and therapy documentation as per department standards.
  6. Ensure physiotherapy equipment is clean, functional, and correctly stored.
  7. Interact with patients and their families to provide emotional support and encourage adherence to treatment.
  8. Participate in physiotherapy camps, community outreach programs, or in-service training as directed.
  9. Comply with hospital policies, infection control protocols, and patient safety guidelines.

Eligibility Criteria:

  • Pursuing or recently completed Bachelor’s or Master’s degree in Physiotherapy (BPT / MPT)
  • Basic knowledge of anatomy, kinesiology and physiotherapy techniques
  • Willingness to learn in a clinical environment
  • Good communication and interpersonal skills

Learning Outcomes:

  • Practical understanding of Quality and Patient Safety across various specialties
  • Experience in patient handling, therapeutic exercise and rehab planning
  • Exposure to multidisciplinary coordination in a healthcare setting
  • Improvement in documentation, observation, and patient interaction skills



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